Built for brands replacing email support, 10 to 50 products
Ask it something real
This is a real agent, answering from a real manual. Try “What does error E3 mean?” or “How do I descale?”
Or scan with your phone
Exactly what your customer does with the sticker on the box.
Or open the chat directlyBrewmaster Pro
Hi, I'm Ozi. Ask me anything about your product.
Live in minutes, not sprints
Every manual, video and link, in one place
Drop in PDF manuals, YouTube videos and web pages. Ask Ozi reads all of it.
It studies until it knows your product cold
No guessing, no generic answers. Just your own documentation, understood.
Scan, click, or chat — the conversation opens
Put a QR code on the box, share a link, or drop in a chat widget — whichever fits the product. Customers ask, and get answers straight from your docs.
When the AI can't help, the right human can
Chatbots that dead-end are worse than no chatbot. Ask Ozi ships a full escalation pipeline, so the hardest 20% of questions land in the right channel — not in a rage-quit.
- 1
The AI answers first
Grounded in your docs, most questions end here — around 70–80% of typical support volume.
- 2
Callback capture
Can't be solved by docs? The customer leaves a number, you get a ticket with their contact info.
- 3
Tickets, automatically
The agent opens a support ticket itself when it hits a wall — nothing gets lost in a transcript.
- 4
Your real channels
Phone, WhatsApp and email buttons appear exactly as you configure them per product.
Need more help?
This looks like it needs a technician's eyes.
Ticket #482 opened
“Grinder jams on setting 8” · callback: +1 555 0123
What your customer sees → what lands in your dashboard
Everything a great support agent needs
Answers with receipts
Every answer cites the exact manual page or video it came from — no hallucinated support.
PDF, video & web ingestion
Manuals, setup videos and support pages become one searchable knowledge base.
QR codes on the box
One scan takes the customer straight to your product's agent. Scan counts tracked.
Multilingual
Customers ask in their language; answers come from your docs, whatever language they're in.
Parts & service links
Surface replacement parts, accessories and service contacts right inside the conversation.
Knowledge-gap analytics
See what customers actually ask — and exactly which document to add next.
Pricing that scales with you
Start free. Every paid plan includes a 14-day trial — no credit card required.
Free
Try it with one product — no card required.
- AI answers grounded in your docs, with citations
- 1 PDF manual + text knowledge
- QR code + short link
- Escalation card with callback capture
Includes Ask Ozi branding on the chat.
Pro
For sellers ready to replace email support.
- Everything in Free
- YouTube video + web page ingestion
- Agent can fetch links & analyze videos in-chat
- Remove Ask Ozi branding
- Analytics with knowledge-gap detection
Overage $0.02/session past 2,000.