Every product ships with answers. Almost nobody can find them.

A washing machine flashes 4C. The answer is on page 43 of a PDF nobody has opened. So the customer calls support, waits on hold, and a person reads them page 43 — at a cost of $8–15 per call for something the manufacturer already wrote down.

Ask Ozi exists to close that gap. Manufacturers and sellers upload the documentation they already have — manuals, setup videos, FAQ pages — and get an AI agent that answers from it, with citations, in any language, reachable from a QR code on the product itself.

And because we know an AI that dead-ends is worse than no AI at all, escalation is built in from the first plan: callbacks, tickets, and your real phone, WhatsApp and email — so the hardest questions still land with a human, carrying full context.

We're early, independent, and building in the open — shaped directly by the brands using it. If that's you, we'd love to hear what support costs you today.